How to reclaim a cybersquatted Twitter account

Here’s something that might come in handy at some point or another in your social media career.

Your client wants to set up a Twitter account, but someone else has already taken their chosen handle. You can reclaim this Twitter handle provided the cybersquatted profile has been inactive for more than 9 months, and Twitter will release the username.


UPDATED 3/03/11: It looks like Twitter updated their policy and simplified the whole process. You can reclaim you the handle directly via their online form.

You’ll need to provide them with the following information:

  • Username of the reported account
  • Your company name
  • Your company Twitter account (if there is one)
  • Company website
  • Your trademarked word, symbol, etc. (e.g. Twitter)
  • Trademark registration number
  • Trademark registration office (e.g. USPTO)
  • Description of alleged violation (e.g., passing off as your company, including specific descriptions of content or behavior)
  • Your first and last name
  • Job Title
  • Address
  • Phone
  • Fax
  • Work email address (must be from company domain)
  • Requested Action – for example, removal of infringing account, or transfer of trademarked username to an existing company account

Easy, peasy!


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About Laurence Borel

Digital Marketing Consultant by day, PhD researcher by night. I'm blogging here about Internet culture bites and beats.... not as often as I'd like to though


  1. Hi Lolly

    That is very helpful, thanks for sharing. I’ve added your note to the Wiki where I work so it can help others after me!


  2. Hi Peter,

    Glad you found this post useful! It’s definitely something to bear in mind for the future.

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  5. Very good information. You’ll never know when this could come in handy. Very nice research there

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  8. Exactly what I need but when I followed the link provided to report cybersquatting it only allows me to report trademark infringement. Is there another link/form to use to report an inactive account?
    many thanks

  9. Hi Jayne,

    This post is a 4 years-old but the link hasn’t changed. I am in the process of reclaiming an account for my client myself. You need to go through the Trademark process to reclaim the account.

    Good luck!

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