• The #hashtagproject
  • Social Media and Consumer Behaviour – results of last year’s study (qual/quant)
  • 3 examples of community building email marketing campaigns
  • 3 books to bring out the best of yourself at work
  • Spotlight on Tate.org.uk: an excellent example of eCRM strategy

Connecting the dots

Published 25/04/2013 at 9:22 pm - 1 Comment

You can’t connect the dots looking forward; you can only connect them looking backwards  Steve Jobs I don’t believe in coincidences, as cliche as this may sound things often happen for a reason; the path you follow, the choices you make, the people you meet… we have planned what will happen to us with precision, even [...] IWEBIX Webdesign

4 recent academic research articles on UGC and eWoM

Published 22/04/2013 at 12:27 pm - No Comments

Things have been manic juggling  university and work over the past few months each bringing their own set of challenges. Now, I’m wondering if I have any readers left?! I just thought I would share some  of the recent academic thinking around UGC, virality and eWOM. Marketers, take note! Muntinga, D., G., Moorman, M., and Smith, E., G.,  [...]